Change and design are an integrated effort. Change management in higher education is difficult. By considering stakeholder needs in the change process and reflecting on what different design tools can contribute to satisfying them, you can powerfully inform your change efforts with insights from the design process to successfully implement change.
Love this. I've also found that without acknowledging that there are elements of the system (or program or initiative, etc.) that are going well, that don't need to change but rather need to be amplified, you can lose trust or momentum. People rarely write emails saying things are going well. It's important to call that out in the process of moving forward.
Thanks so much for reading and weighing in, Danny! I love this insight. In the comms plan I mention here, I have a milestone around celebrating success. I think the early milestones around the institutional priorities and goals can also highlight existing programs that are exemplary or a valuable foundation for the priorities the design is meant to build upon. The current successes are a valuable part of the "current state!"
Love this. I've also found that without acknowledging that there are elements of the system (or program or initiative, etc.) that are going well, that don't need to change but rather need to be amplified, you can lose trust or momentum. People rarely write emails saying things are going well. It's important to call that out in the process of moving forward.
Thanks so much for reading and weighing in, Danny! I love this insight. In the comms plan I mention here, I have a milestone around celebrating success. I think the early milestones around the institutional priorities and goals can also highlight existing programs that are exemplary or a valuable foundation for the priorities the design is meant to build upon. The current successes are a valuable part of the "current state!"